Privacy Policy

Little Magic Message (operated by One Percent Management, ABN 18 477 083 043) is committed to protecting your privacy and your family's privacy.

What we collect

Order information: your name and email address
Personalisation details you choose to give us for your video, such as a child's first name, age and a few details about their year
Payment details, processed securely by Shopify and never stored by us
Usage data, such as pages visited and device type, collected anonymously

How we use it

To create and deliver your personalised video
To send your order confirmation and delivery email
To respond to customer service enquiries
To send marketing emails, only if you opt in (you can unsubscribe any time)

Children's details

We only ask for a child's first name and a few details needed to personalise the video. Please don't include surnames, addresses, schools or other identifying information. We use these details only to make your video and keep them only as long as needed to deliver it and handle any support requests.

Sharing your information

We do not sell your personal information. We share it only with the services needed to make and deliver your video (such as our video creation, email and payment providers) or as required by Australian law.