Shipping policy

Shipping Policy

Thank you for shopping with NightBloom. We want to make sure your solar garden lights reach you safely and on time.

Processing Time

All orders are processed within 1–3 business days of payment confirmation. You will receive an email with your tracking details once your order has been dispatched.

Shipping Rates & Delivery Times

Australia – Standard Shipping

Flat rate: $6.45 AUD
Free shipping on orders over $100 AUD
Estimated delivery: 7–15 business days

All Australian orders are shipped from our Australian distribution partner and include tracking.

Tracking Your Order

Once your order is dispatched, you'll receive a confirmation email with a tracking link. Please allow 24–48 hours for tracking to update.

Delays

If your order hasn't arrived within 20 business days of dispatch, please contact us at pureglowmanagement@gmail.com and we'll investigate immediately.

Incorrect Address

Please ensure your shipping address is correct before completing your order. Contact us at pureglowmanagement@gmail.com right away if you spot an error.